REFUND POLICY

Draft. This page must be checked by a lawyer before launch.

BEFORE WORK STARTS

100% of the art price back.

AFTER THE SKETCH STARTS

The 50% deposit is not refundable. You get 2 free revisions at the sketch stage; bigger changes after that may cost extra.

ARTIST MISSES THE DEADLINE

100% of the art price back.

PROVEN AI ART

100% of the art price back, and the artist is removed.

SERVICE FEE

The service fee covers payment costs and is not refundable.

HOW TO ASK

Talk to support first, then send a refund request. We reply within 2 working days, Monday to Friday.